Frequently Asked Questions
Can't find the answer you're looking for? Ask us directly!
Product
Questions about the product.
Fuel consumption calculations are implemented for our customers on request. You can send us the fuel table for your vessels to operations@grey-wing.com or through the messenger window on the bottom right.
The tables should include:
- Vessel IMO
- Bunker consumption by speed (ideally segmented by DPP/CPP/Ballast but not required)
- (Optional) Wind force calculation
We can integrate this data into our recommendations for route deviations, so your crew managers know exactly what each deviation costs.
Greywing
Questions about using the platform.
One small thing that Users have asked us about is how to increase the size of the text when using Greywing.
If it is too small it can be quite frustrating, especially if you are working on a laptop.
Starting with 67% Zoom…
…and 125% Zoom.
Our best suggestion is to use the following keyboard Shortcuts:
On a Windows PC
Use the keys,
CTRL + to Zoom In
CTRL - to Zoom Out
CTRL 0 to return to a 100% Zoom
On an Apple Mac
It’s an almost identical action: replace the CTRL key with the COMMAND Ket
Use the keys,
COMMAND + to Zoom In
COMMAND - to Zoom Out
COMMAND 0 to return to a 100% Zoom
The best thing about this method is that your browser should remember the setting for each individual website. So each time you log in to Greywing the Screen should be the same way you left it.
Gif Showing the Zoom in and Out Function
Now you can adjust your screen to your pleasure!